They are catering computer support service, which is dynamic and reliable, and you can have access to it through the secure Internet connection at the comfort of your home or office.
A computer is not just what it seems to be, as a collection of different hardware chips or components in a metallic case showered with software. In fact it’s more than that, where individual component interacts with each other to bring the desired result. Gradually, as you are getting crazy to derive more and achieve more, the technology is getting sophisticated and interwoven at every level. A minute disturbance in the setup and deployment of the hardware devices or a flaw with the software installation, activation, update or upgrade can plunge your system into problems.
With an aim to provide on-demand solution for different software or hardware related issues, some businesses or enterprises have taken a forward step. They are catering computer support service, which is dynamic and reliable, and you can have access to it through the secure Internet connection at the comfort of your home or office. This is a big discipline encompassing software update and installation, hardware setup and configuring, repair and troubleshooting, Internet and networking, virus removal and PC security, data backup and recovery, etc. Nowadays, all big and small manufacturers and developers are coming with their computer support services. However, there can be a bit difference between the two groups. Former being a hardware entity is subject to wear and tear, so the manufacturer can’t go with life-time technical assistance. In most of the cases it is limited from 1 to 5 years, and the period is defined as warranty period, during which buyers are authorized to avail free repair and maintenance service. Software is the most vulnerable part but luckily it’s free from physical damage, so in this case the vendor may go for unlimited support. Some can be offering free technical support up to the trial period whereas others can do for a price payable as per plan that can be either incident-based or unlimited subscription based.
To avail the remote computer support service, all you need is to navigate to the online portal of the vendor, and push an email request or contact it through phone. Experts can ask for the remote access of your system or can instruct you on phone to fix any software related problems. They can exploit various built in resources including Event Viewer, Registry Settings, Device Manager, Action Center, Performance Information and Tools, Windows Experience Index, ReadyBoost, etc. to discover the root cause of the software issues, and can troubleshoot your system accordingly.
You can also view your computer’s base score through the Performance Information and Tools. It rates the performance of your system (including random access memory (RAM), central processing unit (CPU), hard disk, general graphics performance, and 3‑D graphics capability) from 1.0 to 7.9 basis points, higher values indicate better health. The tool creates a test file on your hard disk, from which you can read the status of the machine. Windows also houses repair utilities like System Recovery Options that gives alternatives like startup repair, system restore, system image recovery, Windows memory diagnostic, and command prompt. At times, you can rely on the Microsoft Fix It tool to fix intermittent issues with Windows, Windows Media Player, Microsoft Office, Windows Firewall and other Microsoft products.