Microsoft Windows operating system is rich in terms of diagnostic and troubleshooting tools. You might be aware of System Update Readiness Tool, Windows Update, Chkdsk, Defragmenter, Windows Memory Diagnostic tools, Windows Restore Utility, and more. It also hosts websites, like TechNet, msdn, Microsoft support, etc., loaded with ready-to-follow solutions and video tutorials, and automatic troubleshooting tools like Microsoft Fix It, Microsoft Security Scanner, etc. to let you fix problems on your own. Despite all, at times, you may confront problems with the Windows operating systems, installed software, drivers, updates and software patches, etc. which are difficult to resolve.
To fix computer problems, and let you experience computing in an error-free and smooth way, brands and big-guns of customer service operatives have come into action. So, don’t get worried, even if you lack the expertise, experts can address the issue through the secure Internet connection, and the service is available at your comfort. You may land on their website to chat with their experts, raise a ticket through mail or get hotline support over phone. Analyzing the machine’s status remotely, experts can provide solution via chat, email, phone, or may ask for the screen-sharing to troubleshoot the system to fix prevailing issues.
Brands and third-party independent support providers, both are relying on the mentioned modus operandi to deliver instant computer technical support for your computer, software, peripherals and other linked gadgets. However, there is some remarkable difference between the two resources. Brands may constrain their service for their own products, and that too will be limited by warranty period and other terms and conditions. But the scope of service for the latter is quite broad, there will be no discrimination regarding product make and model and their warranty. The services of the portals are well-classified into categories such as setup and installation, software update and upgrade, repair and troubleshooting, PC optimization, etc. to ease your search. A few service providers have created separate domains based on technology, namely, computer support, printer support, router support, antivirus support, etc. which are backed by subject-matter-experts for instant resolution. The icing factor about these portals include 24/7 accessibility, unlimited support, quick resolution, and ultimately high customer-satisfaction rate. So, even in the darkest hour, you are not alone.
As a senior computer technical support engineer at Techvedic, the author offers out-of-the-box PC repair service remote support to global customers for issues related to hardware and software. Moreover, he has a passion to write articles and blogs related to computer support, so as to empower consumers to fix computer problems on their own.