Sound and audio related issue is quite frequent with any PC make or model. External computer technical support is not the only answer to the situation; rather you can take initiative of updating or reinstalling device cards or drivers and configuring sound settings of the Windows and running multimedia programs to get it fixed.
It’s time to fix sound issues with your machine. Probably the issue seems to be simple, but at times, it can screw up your mind. This PC help tutorial is designed to guide you to fix common sound problems in Windows. It will also focus on sound issues with your speakers or headphones. However, it will leave those sound related issues that are linked with specific programs. Faulty cable connectivity, corrupt drivers, incompatible drivers and sound settings, missing updates, and problems with your sound card are a few to be blamed for.
Resolving sound issue requires troubleshooting, and that can involve hardware and/or software. The basic part includes resetting, configuring and troubleshooting sound card, cables, making sure the hardware has power, and checking the volume. To check the sound card, open “Device Manager” navigating through Control Panel. You may have to enter administrator password or provide confirmation to get the access. Explore the Sound, video and game controllers with the double click of mouse. Here you see the exact status of the installed sound card. If it’s not reflected despite of having the one, you need to reinstall it back. Modern laptop usually comes with in-built sound processors, which appear in the same category in Device Manager. A problem would be displayed in the format of yellow notification, for details you can unravel the Properties window.
However, if you are not getting sound on your big-screen which is connected with your PC or laptop by means of an HDMI cable the fault can lie with the cable itself, as not all HDMI-enabled video cards support audio. Get inside the Control Panel to check to see if sound is supported over HDMI. In Windows 7 and Windows Vista type sound, and then click Ok followed by the “Playback” tab and then “HDMI device”. Check the type of speaker, if the device is an HDMI device, click the device, click “Set Default”, and then click “OK”.
Next step of PC repair will be to check power and volume. Don’t overlook cable connectivity once again, and make sure that power source is working and turned on. Also adjust speaker volume or headphone volume. Adjust system volume with Volume Mixer available under the Control Panel and check the status of the Mute button. If you’re using a laptop, check the external volume control to make sure it’s not turned all the way down. Don’t forget that the multimedia applications do have their own volume control. Overall, if any of these volume controls are set to their lowest setting, you may encounter the sound problems.
Take help of ‘Microsoft Fix It’, it’s an automatic troubleshooter that can locate and fix problems instantly. Just you have to download the setup file form the Microsoft portal and execute it. The wizard will diagnose and if possible fix it or will make a suggestion as how to get it resolved. In case of driver incompatibly, you may rely on the Windows Update feature. You can also get the audio driver updated from the respective manufacturer’s website.
Despite all if you are unable to get rid of the sound issues, then don’t get disheartened. Ask experts sitting at PC Help-desk to perform the troubleshooting. Nowadays, computer technical support is no more constrained by brands and warranty-period. Emergence of independent players has scaled up the level of customer-satisfaction with their on-demand and reliable support services, and low cost.
As a senior computer technical support engineer at Techvedic, the author offers out-of-the-box PC help service remote support to global customers for issues related to hardware and software. Moreover, he has a passion to write articles and blogs related to computer support, so as to empower consumers to fix computer problems on their own.