The discipline ‘Computer technical support’ encompasses hundreds of software and ‘N’ numbers of semiconductor chips that make the scope of service quite broad as well as complex. Thanks brands are making the job easier via the remote-based support.
In today’s scenario multiple aspects of computing have come on the board. Brands are going by the consumers’ mind, and are creating products that suit their needs and lifestyle. Started with desktop, several new genres like laptop, netbook, notebook, ultrabook, tablet and smartphone have joined the fleet within a decade. Now, for every occasion, or need you have a choice. Internet has spiced computing further and information is now on your fingertips. You are more close to family and friends than ever before. The ultimate pedestal of communication and collaboration has emerged as a great advantage for businesses and enterprises as well.
But the question is ‘how long the merry-go-round?’ Manufactures and developers have realized the fact, and have come up with better options. Independent service providers have portrayed a rather broad spectrum, and have welcomed all brands and products without a difference. Unlike brand-based computer technical support where you are constrained by warranty period, the latter offers unlimited support. The soaring demand of PC repair presents a win-win situation for both ends. The provider is getting business, for what it came into existence, and you are getting resolution for technical challenges, in a reliable manner, and at an affordable price.
The modus operandi of the domain is quite simple and transparent, and is based on remote-screen sharing, so the service is totally at your behest, and your control. After the permission a technician will look into the problem remotely and will perform the troubleshooting steps. You can have a close eye on his act. At the end of the session, you are provided with the thorough ‘action plan’ that was taken into account to fix computer or laptop problems. The payment is procured through secure website, so that your personal identity doesn’t get disclosed to any Internet meddler. Concerned about guarantee? Obviously you must be, after all you have paid, the service catered is under the Service-level-Agreement which clearly reads, that if the problem recur within a stipulated timeframe then the organization will take care of it without any cost.
At times, PC help solution offered on their sites can be of great advantage. Navigate to the “Do-it-Yourself” section and follow their video-tutorials if you want to take the plunge in PC or laptop troubleshooting. The search system has been narrowed down under topics such as computer support, printer support, router support and more, to let you navigate and find things easily. Get drivers, software update and security solution from their portal. Collect information regarding growing Internet threats, emerging technologies, gadgets and applications, and seek answers for questions that are striking the knowledge sphere.
Rather than knocking your head after getting trapped in, focus to play defensive. Windows operating system has been bestowed with a set of PC repair and maintenance tools that can take care of your PC’s health. All, you need is to be optimistic. Don’t always believe in formatting and reinstalling Windows. Alternatively, go with Windows Recovery Utility locked under the Control Panel. It brings a series of repair options, including Startup Repair, System Repair, System Recovery Image, Windows Memory Diagnostic Tools, Command Prompts and reinstall Windows. Keep a keen eye on the performance of the various PC resources like CPU, Disk, Network and Memory through the resource monitor embedded in the Control Panel. It will help you decide the course of action required to combat any looming system issues.
As a senior computer technical support engineer at Techvedic, the author offers out-of-the-box PC repair service remote support to global customers for issues related to hardware and software. Moreover, he has a passion to write articles and blogs related to computer support, so as to empower consumers to fix computer problems on their own.